Our experience was 5 star from beginning to end. Thanks Brendan for your recommendations, patience and for being so personable and obliging. Jeff and his floor layers were equally impressive. Extra thanks for all going the extra mile to make sure everything was finished by Christmas!. To say we love our floor would be an understatement! It’s so good I doubt we will be back for a while but when we do need a new one we will be sure to return to my timer Erina! Kind regards Anna and Justin O’Malley-Jones