King & Wilson
4.7 From 1 to 5
43 Reviews
Overall Ratings
5 Stars
39
4 Stars
1
3 Stars
0
2 Stars
2
1 Star
1
  • 43 Reviews
  • 10 / 10 Recommend
  • 9.4 / 10 TrustScore
Jun 16, 2017
Generally said they provided good service. All the furnitures remain good.
May 23, 2017
King & Wilson took over my shipment from Anglo-Pacific (UK to Australia). I was contacted by their representative weeks before the shipment arrived in Sydney. Contact was excellent and I unsually received replies to my emails within minutes. The delivery guys were friendly and very helpful. Would absolutely use them again.
May 19, 2017
King and Wilson were exceptionally helpful in helping me relocate during a stressful time. There staff were able to answer all my questions as it was a new experience for me. I would like to say thanks again for all their assistance.
May 09, 2017
We shifted 4 cartons only to New Zealand as part of setting up a second home there. We were extremely pleased with King & Wilson (Kathleen/Jessel) with respect to their understanding of our needs, the quote was fully appropriate, the paperwork worked fine, pick up of our goods was excellent as was shipment to Auckland - all as we had been informed. So to that aspect - fully happy with King & Wilson.

However, the NZ part where King & Wilsons appointed agents to handle our shipment - Transworld - was far less satisfactory, actually was unacceptable. Transworld managed the receipt of the container (in which we had just 4 cartons) and customs clearance extremely well, but after that their performance was poor. Despite several communications from us, the goods remained in their premises in Auckland for almost 3 weeks because they "didn't have enough freight to fill a truck to go to Wellington" as our place is near Wellington. This despite Auckland-Wellington being the primary freight route to lower North Island and the South Island. This resulted in our goods not arriving anything like the timetable expected and certainly not there when we took ownership of the property, and not there when we returned to Australia. They have been delivered since but will remain unopened and unchecked until we return to our NZ house in 3 weeks time.

Overall therefore we rate King & Wilson extremely highly for their part - but the overall experience as at best average due to the non-performance of their appointed NZ agents. I would use King & Wilson again without hesitation EXCEPT if Transworld is involved at the other end.
May 02, 2017
Very happy with delivery of my goods . The boys were efficient, professional energetic and friendly
Thank you
Apr 14, 2017
I recently moved from Brisbane to Sydney - to an island only accessible by boat. A daunting undertaking to say the very least! After a couple of less than satisfactory false starts with other removalists, I contacted King & Wilson. From that day on I felt in safe hands. The move, from pick up to drop off, went without a hitch. The guys - at both ends - turned up exactly when they were supposed to and treated my furniture with respect. Thanks a million King &Wilson!
Apr 06, 2017
I recently made the move from Melbourne back to Wales UK. King and Wilson were extremely professional from start to finish.
The quote was speedy and very reasonable, boxes delivered with ample wrapping materials, as I packed myself.
When the final tally came which was slightly less than the quote a refund for the difference was credited to my account quickly.
All throughout the shipments journey I was kept informed and the transport company this end were brilliant and good with communication.
Nothing was broken so full marks all round. Thanks to all.
Mar 30, 2017
The guys did a great job with the organ. They risked life and limb - it was so big and heavy - and there was some difficulty getting it through the doorway, but they did it calmly and efficiently.
Thank you.
Feb 01, 2017
Thank you all for the help and guidance you gave me in sending 2 Boxes to a relative of a friend who recently passed away. As someone who did not "have a clue" you guided me all the way. I have received a message that the Boxes have arrived safely at the destination. Thank you.
Jan 31, 2017
All the guys involved in our move were terrific. Very helpful and pleasant to deal with and clearly knew what they were doing. They arrived earlier than the expected time on both occasions. Very courteous and respectful of us and our stuff (and they didn't mind being watched by 2 puppy dogs who clearly wanted to help out!).
Jan 23, 2017
Brilliant service - both on phone and in person. Always kept me informed. Will highly recommend to others.
Jan 17, 2017
Andrew and Pete completed the pick up in a very short time and did a very thorough job. Very pleased with the service and their recommendations and suggestions for packing.
Jan 03, 2017
A very friendly, helpful company who have great internal communication skills as EVERYTHING I requested for the move was carried out. Keep up the good work!
Dec 12, 2016
I am very happy with service from King & Wilson ! Either way - good, supportive and friendly communication manners via phone , email, letters and also reliability of the service and deliveries to home and support for it . I do not hesitate to give them high rating and recommend to others... Vit Sklenar
Dec 07, 2016
I've recently moved house to Dunedin, NZ, from Melbourne, and King & Wilson moved me. I am positively delighted with their service, professional, supportive & friendly: everything arrived in perfect condition, including articles of pottery and glass - it was as if my household goods & furniture had never been to sea! I can't recommend King & Wilson more highly - they'd be my first choice for any future moves!
Nov 16, 2016
We arranged for King and Wilson to pack all our belongings. The whole process was incredibly easy. I can not compliment the movers enough. They were on time (this usually never happens with moving company's) and they were so incredibly professional, efficient and took extremes care in packing/moving all our belongings... A true asset to the team. I would definitely recommend King and Wilson and will definitely be using them again.
Nov 14, 2016
Excellent service from pick up to delivery.. I would recommend King Wilson to any one that is thinking of moving.
Oct 18, 2016
So glad to receive our belongings coming from France with such an excellent service and a high professionalism. Thank you !
Oct 12, 2016
Here is a quick note to thank you for the excellent service I received.
Andy and Andrew delivered my furniture on time yesterday and everything went smoothly. I must say they were both professional and friendly.
Please convey my regards to them and of course also to Jess and Kylie for helping me out moving down to Melbourne.
Oct 11, 2016
The whole team were fantastic and took such great care of everything... Very happy and extremely thankful for all of their hard work!.
About King & Wilson
For over 100 years King & Wilson has been moving Australians locally, interstate and overseas. We expertly manage and coordinate domestic and business relocations to almost any destination throughout Australia and overseas. As an independently Australian owned company, we pride ourselves on delivering a world-standard service.
King & Wilson is a Verified Merchant
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