King & Wilson
4.8 From 1 to 5
82 Reviews
Overall Ratings
5 Stars
75
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1 Star
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  • 82 Reviews
  • 10 / 10 Recommend
  • 9.6 / 10 TrustScore
Aug 13, 2018
Excellent and courteous service, the delivery staff was humble and helpful. The customer service was prompt and supported my request for early delivery of my imported goods on my desired date and time.
Jul 26, 2018
Fantastic service all the way from pick up in London to drop off in Melbourne. They could not have made it easier! Very reasonable prices and could track each stage of shipment.
Jul 15, 2018
Great peopple from then first phone call, quick on time quotation, then guys that did the heavy pick up and dropoff were sensational, nothing a problem. I would recomend King and Wilson to anyone needing to move. Well done to the whole team.
Jul 12, 2018
The whole team was really professional. They took care of everything, always answered our doubts either by email or by phone and helped us with our documentation. We didn't have any problems with customs, the delivery was on time and not a single glass was broken.
Jul 11, 2018
The coordination team were well organised and the deal ver Bream were very helpful. It’s a huge undertaking for us, but an everyday task for them - and they helped us all take it in our stride. Highly recommended!!
Jul 09, 2018
We used K&W for a move from Sydney to Singapore. We really liked the service offered and the price point for K&W. The crew that helped us pack in Sydney and the partner crew (Links Moving) that helped unpack in Singapore were both super efficient and careful. The best part of the service was our moving coordinator. She was excellent and very responsive to emails which made the move relatively stress free for us despite having to shift our shipping dates.
Jul 07, 2018
An excellent service with exceptional customer care.
Everyone I was in contact with made the process of emigrating that bit easier. My things arrived yesterday - exactly as sent, in well cared for condition, and from a really courteous and helpful delivery guy (as was the one who collected them from the UK). My King & Wilson rep was faultlessly helpful in answering my (many!) questions, helping me understand the process and ensuring I felt confident throughout. A really first class service!

Jul 04, 2018
Great team! Prompt, courteous, hardworking, careful and considerate. They were still smiling after unloading a 40ft container.
We would highly recommend them
Jun 27, 2018
Professional, Friendly and cooperative!!!

I recently moved a full, 5 bedroom house from Canberra to Newcastle with King and Wilson. This was a very scary task and I was very worried about the move ... but the team and King and Wilson were wonderful, even with very small and unusual requests. We had a couple of minor issues with the move but King and Wilson quickly responded and resolved as best could be expected.

I highly recommend them and would not hesitate to use them again.
Jun 26, 2018
Emily and all the team at King and Wilson were very helpful and did a great job
Jun 05, 2018
Great relocation service to Australia from the UK. My imports co-ordinator was very helpful and the delivery crew were awesome. Thanks Geetha, Ari and Zac for doing such a great job!
Jun 04, 2018
Wonderful responsive service from the first phone call. The customer service manager provided for such a good experience and all the internal handovers were fine as we progressed with the move.
The best part was the work of the revivalists on the day with their attitude and excellent wrapping work. We have unpacked all our shipped goods from Australia to NL and everything has made it perfectly. The wrapping that was done by the two guys on the day of pickup was simply amazing and so effective.

The only disappointment was due to the way I got to find out about the insurance period lapsing within 3 days of delivery. I was told about it 5 days after the fact and that made it hard due to the fact I moved stuff into storage until my new home was available. In credit though, the customer service manager extended the period for me to allow me to inspect the goods at the storage facility.
May 31, 2018
We’d like to take a moment to acknowledge the professional and diligent efforts of Tristan and Zech over Monday and Tuesday this week.
Right from the get-go, Tristan and Zech were punctual, engaging, accommodating and demonstrated great care in the dismantling and packing of our household items.

We would happily recommend their service to others’.
May 30, 2018
These guys are incredible. They were calm, careful, cheerful and very professional as well as on time. We moved three containers of house and business office interstate. The move include antique furniture, computers and a huge number of cartons. If you value your belongings this company is excellent value. If we have move again (hope not), we will definitely use them.
May 29, 2018
Excellent experience with good communication about what was planned through out and then everything went to the plan without any fuss. I was told when my belongings would be delivered, the driver confirmed this and made requests about parking which made sense. He turned up on time with a call 10 minutes in advance. He was incredibly helpful diligent and friendly. All round a great experience. I would highly recommend using King and Wilson and would use them again
May 15, 2018
Extremely organised & efficient service. Friendly and hard working delivery staff. Many thanks!
May 03, 2018
Staff both in Melbourne and London were great - special thanks to Geetha.
Good prompt communication on both sides of the world.
Thanks everyone!!
May 03, 2018
I had 19 boxes shipped from the UK to Melbourne, King and Wilson took hold of the delivery in Melbourne. They kept me well informed throughout the process and when there were some questions from quarantine my advisor was extremely helpful, reassured me and gave advice on how to complete the forms that were needed. They provided me with a log in so I could see what was happening with the process and my advisor kept me updates through calls and e mails. Once cleared the boxes were delivered to my home. King and Wilson helped make moving my belongings to Australia a pleasant, easy experience and I would recommend them to others.
Apr 24, 2018
King & Wilson delivered a truly 5-star service in assisting with the last stage of our international move, from USA to Australia. We received an early and ongoing communications about the status of the shipment, a simple and easy online tool to prepare the documentation for Australian Customs and Quarantine, resulting in a very smooth and fast clearance process. The team reached out to us to coordinate the delivery time to our residence, giving us options to fit our schedule. Perhaps most important, the delivery crew were professionals of the highest caliber - extremely careful with unloading and bringing into the house all 110 boxes and packages, many of which were large and heavy and could have easily scratched the walls or other surfaces in the house. In addition to handling our belongings with great care, the crew were courteous, polite, friendly and just very easy to deal with. We could not have asked for any improvement in any aspect of the entire King & Wilson service! We recommend King & Wilson to assist with any move related services without any reservations.
Apr 21, 2018
The team from King and Wilson did a great job with our packing and moving. Even though we had a lot more than even we realised, they packed everything well, worked quickly and efficiently, and were very friendly. The unpacking at our new address was just as impressive and efficient, and should I ever need to hire someone for a move in future, I wouldn't hesitate to call on K&W again.
About King & Wilson
For over 100 years King & Wilson has been moving Australians locally, interstate and overseas. We expertly manage and coordinate domestic and business relocations to almost any destination throughout Australia and overseas. As an independently Australian owned company, we pride ourselves on delivering a world-standard service.
King & Wilson is a Verified Merchant
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