King & Wilson
4.8 From 1 to 5
72 Reviews
Overall Ratings
5 Stars
65
4 Stars
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3 Stars
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1 Star
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  • 72 Reviews
  • 10 / 10 Recommend
  • 9.6 / 10 TrustScore
Jun 05, 2018
Great relocation service to Australia from the UK. My imports co-ordinator was very helpful and the delivery crew were awesome. Thanks Geetha, Ari and Zac for doing such a great job!
Jun 04, 2018
Wonderful responsive service from the first phone call. The customer service manager provided for such a good experience and all the internal handovers were fine as we progressed with the move.
The best part was the work of the revivalists on the day with their attitude and excellent wrapping work. We have unpacked all our shipped goods from Australia to NL and everything has made it perfectly. The wrapping that was done by the two guys on the day of pickup was simply amazing and so effective.

The only disappointment was due to the way I got to find out about the insurance period lapsing within 3 days of delivery. I was told about it 5 days after the fact and that made it hard due to the fact I moved stuff into storage until my new home was available. In credit though, the customer service manager extended the period for me to allow me to inspect the goods at the storage facility.
May 31, 2018
We’d like to take a moment to acknowledge the professional and diligent efforts of Tristan and Zech over Monday and Tuesday this week.
Right from the get-go, Tristan and Zech were punctual, engaging, accommodating and demonstrated great care in the dismantling and packing of our household items.

We would happily recommend their service to others’.
May 30, 2018
These guys are incredible. They were calm, careful, cheerful and very professional as well as on time. We moved three containers of house and business office interstate. The move include antique furniture, computers and a huge number of cartons. If you value your belongings this company is excellent value. If we have move again (hope not), we will definitely use them.
May 29, 2018
Excellent experience with good communication about what was planned through out and then everything went to the plan without any fuss. I was told when my belongings would be delivered, the driver confirmed this and made requests about parking which made sense. He turned up on time with a call 10 minutes in advance. He was incredibly helpful diligent and friendly. All round a great experience. I would highly recommend using King and Wilson and would use them again
May 15, 2018
Extremely organised & efficient service. Friendly and hard working delivery staff. Many thanks!
May 03, 2018
Staff both in Melbourne and London were great - special thanks to Geetha.
Good prompt communication on both sides of the world.
Thanks everyone!!
May 03, 2018
I had 19 boxes shipped from the UK to Melbourne, King and Wilson took hold of the delivery in Melbourne. They kept me well informed throughout the process and when there were some questions from quarantine my advisor was extremely helpful, reassured me and gave advice on how to complete the forms that were needed. They provided me with a log in so I could see what was happening with the process and my advisor kept me updates through calls and e mails. Once cleared the boxes were delivered to my home. King and Wilson helped make moving my belongings to Australia a pleasant, easy experience and I would recommend them to others.
Apr 24, 2018
King & Wilson delivered a truly 5-star service in assisting with the last stage of our international move, from USA to Australia. We received an early and ongoing communications about the status of the shipment, a simple and easy online tool to prepare the documentation for Australian Customs and Quarantine, resulting in a very smooth and fast clearance process. The team reached out to us to coordinate the delivery time to our residence, giving us options to fit our schedule. Perhaps most important, the delivery crew were professionals of the highest caliber - extremely careful with unloading and bringing into the house all 110 boxes and packages, many of which were large and heavy and could have easily scratched the walls or other surfaces in the house. In addition to handling our belongings with great care, the crew were courteous, polite, friendly and just very easy to deal with. We could not have asked for any improvement in any aspect of the entire King & Wilson service! We recommend King & Wilson to assist with any move related services without any reservations.
Apr 21, 2018
The team from King and Wilson did a great job with our packing and moving. Even though we had a lot more than even we realised, they packed everything well, worked quickly and efficiently, and were very friendly. The unpacking at our new address was just as impressive and efficient, and should I ever need to hire someone for a move in future, I wouldn't hesitate to call on K&W again.
Feb 02, 2018
I recently chose King & Wilson to move both my contents and car from Canberra to Darwin. The car was transported from Brisbane (where I visited with family and friends en route to Darwin). I had three quotes to choose from and found King & Wilson the most competitive. The friendly and informative salesman who came to my house made a great first impression. I was then fortunate enough in being teamed up with Jessica Hawkins (sales consultant) and Emily Petherbridge both of whom were professional, always friendly and responded to my email queries or telephone queries (especially when I left a message for either of them) quickly. At different stages of the move Emily always followed up to ensure each stage went smoothly. They helped make the move seamless and stress free. Thank you Emily and Jessica. I will definitely use King & Wilson for any future moves I may have and have no hesitation in recommending King & Wilson to family and friends.
Jan 31, 2018
I've used King and Wilson in the past for local and interstate moves and they have always been tremendous.
This however was my first international relocation so I had some concerns, but as with all my previous moves, once again they did a fantastic job. From initial contact dealing with management and the sales team all the way through to uplift and then delivery to my home in northern Thailand they performed with the upmost professionalism and respect for my belongings.
I would highly recommend King and Wilson to anyone needing to move to any location around the globe.
My hats off to you all and thank you once again for a job well done.
Jan 17, 2018
I wasn't initially pleased or thrilled with the Moving Coordinator who handled my shipment. I'm in Freight Forwarding and have been in Logistics since 2002, so I have a fair idea of how movements and communication regarding movements work. This did not occur and I was highly brassed off with the lack of communication I was getting. It took a SALES MANAGER to get movement on my query and he flawlessly handled my shipment, going as far as calling me himself to update me. That's all I wanted, communication and updates and answers to my emails. I'm not a mind reader, I'm a paying customer who just wants to know what's going on.
Thank you SALES MANAGER for helping me out. You're the only reason why my review is NEUTRAL in score otherwise it would've been zero.
Dec 29, 2017
From the word "go" everything was clear, pleasant, efficient and organised. I cannot speak highly enough of the delivery end of things; at every step of the way the cargo agent was professional and pleasant, all the way down to the delivery crew who dropped the boxes off. Thank you indeed!
Nov 22, 2017
I highly recommend using king and Wilson our move from the U.K. Was made hassle free this side of the world in Melbourne using king and Wilson . We received regular updates on the status of our shipment by friendly helpful staff and on the day of delivery our shipment was delivered on time very efficiently and professionally by the friendly team , nothing was too much trouble our goods were unpacked and furniture put in the specified rooms and put together , could not fault the service we received would definitely use king and Wilson for any future moves !
Oct 09, 2017
I have been again impressed by the professional and friendly approach of both the team that picked up my belongings from Hawthorn East and those delivered it in Lane Cove. It is no surprise that it is the third time I have engaged King and Wilson when I move interstate. That they have done an excellent job is not the only positive experience I had, but that they are consistent in provision of that excellence. Keep up the good work.

Cheers
Omar
Sep 22, 2017
They were excellent. Made the move easy, efficient and reassembled the beds and other furniture without fuss. Most importantly, they were very friendly and easy to interact with.
Sep 15, 2017
From the first contact I made with King & Wilson, I knew I was in safe hands. King & Wilson handled everything for us, from arranging a local agent in Toronto to visit and discuss our requirements to the actual packing and relocating of our belongings to Melbourne, as well as offering guidance with the Australian Customs and Quarantine procedures. The process was simple and stress free and we highly recommend their services.

Brock and Niyanta Irwin
Sep 14, 2017
From the initial consultant, to the pack up crew and finally the container packers, we could not have been happier. Extremely efficient and professional service from everyone involved. Literally made the most stressful process very simple and easy. Could not recommend highly enough
Aug 23, 2017
Great service, efficient and good communication
About King & Wilson
For over 100 years King & Wilson has been moving Australians locally, interstate and overseas. We expertly manage and coordinate domestic and business relocations to almost any destination throughout Australia and overseas. As an independently Australian owned company, we pride ourselves on delivering a world-standard service.
King & Wilson is a Verified Merchant
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