From 1
to 5
643
Reviews
Reviews
643
Recommend
10 / 10
TrustScore
9.29 / 10
spectre909 s.
Verified Buyer
Excellent customer service!!
Michael H.
Verified Buyer
Easy to navigate, search and check out.
Gary T.
Verified Buyer
Great site for those interested in helicopters. Helidirect is the go to site for kits and parts. What can you say about a company that offers helicopter parts for $0 other than great. They promote some great sales and are prompt in shipping your order.
Keith K.
Verified Buyer
Purchased an Align Trex 470lt super combo kit and received the item at my door a couple days later then made a second purchase that will also be here in 2 days. The customer service is second to none, I had some concerns so I reached out to customer service and they responded immediately and took care of my concerns. I will be shopping here for all of my help needs.
MUMTAZ A.
Verified Buyer
thank you so much for sending two new BK 7001 servos for return of defective servos and dealing very kindly thanks again
casey s.
Verified Buyer
Very happy with the heli. The only thing is that, the combo kit stated it would come with a Quantum motor but came with a scorpion. Would had like the Quantum instead.
Lennox G.
Verified Buyer
Great help placing my order and promotion discount help
Kerth L.
Verified Buyer
The site is as good if not better than any of them.
William W.
Verified Buyer
I've made many orders to HELIDIRECT without a problem. Web site is easy to use, ordering is quick & easy, packaging is great and they ship quick. Great sales on holidays too!!
Charles R.
Verified Buyer
HeliDirect has a great parts inventory and very reasonable prices. I love their points program where I can save up my points and use them similarly to coupons for future purchases. Their packaging is super accurate and their shipping is as fast as possible. Whenever I need new kits or parts, my first choice is HeliDirect!!!
JASON T.
Verified Buyer
Always get my order ship fast and all the parts I order are high quality , Thank you helidirect
James T.
Verified Buyer
Look atmy purchase history I would love to be on pro piolet discount status
Ivan G.
Verified Buyer
I would like to say," Leave well enough alone" Keep up the good work HeliDirect.
Travis W.
Verified Buyer
I've gotten into the hobby of FPV quadcopters about a year ago now. Had a terrible time at first ordering garbage from Banggood, received no customer service and waited forever for shipping. I have grown incredibly in this year of experience and really diving into the community online and in person. I support my hobbbies fairly well, budget $100-200 a month, and I order just about everything I can from Helidirect. I recently built an Armattan Chameleon with DYS aria ESC from Helidirect and when 3 of them failed in a week your customer support gave me a refund and I purchased other parts from you immediately.
The one sore spot I did hit recently was when I called, got ahold of sales department, to check on a preorder item that hadn't shipped for a longer than expected amount of time. They gave great service and offered that they would include a SWAG item(hat, lanyard, stickers) to make up for the delay. I never received anything extra, I've even inquired via phone a few times when placing more orders since.
I would like to help promote your business because I live in MA and actively connect with FPV hobbyist, many who don't know about you! You provide thee FASTEST shipping of major U.S. fpv retailers because you are so close.
In closing I would love to hear back about acquiring some Helidirect branded merchandise, and about any possible affiliate/representative opportunities in the future.
Thank you,
Travis Whittle
The one sore spot I did hit recently was when I called, got ahold of sales department, to check on a preorder item that hadn't shipped for a longer than expected amount of time. They gave great service and offered that they would include a SWAG item(hat, lanyard, stickers) to make up for the delay. I never received anything extra, I've even inquired via phone a few times when placing more orders since.
I would like to help promote your business because I live in MA and actively connect with FPV hobbyist, many who don't know about you! You provide thee FASTEST shipping of major U.S. fpv retailers because you are so close.
In closing I would love to hear back about acquiring some Helidirect branded merchandise, and about any possible affiliate/representative opportunities in the future.
Thank you,
Travis Whittle
Michael G.
Verified Buyer
I think that their combination of selection, availability, price and shipping options makes HeliDirect one of the best suppliers out there.
Gary G.
Verified Buyer
I had an issue with a ikon flybarless unit of getting it to work with windows 8. Greg, was very helpful in helping me resolve this issue. Great team at HeliDirect
JASON T.
Verified Buyer
Always had good customer service and every thing i purchase is top quality
Vito S.
Verified Buyer
Great Deal
Gregory C.
Verified Buyer
Your prices are great, shipping is quick but the site needs some work. I use the iOS app, however it takes me to another area for the sales. When I add sale items to the inbox, it does not show in the app. The app refresh rate when you add or take items off the cart or favorites is super slow. Sometimes you have to refresh multiple times. Viewing items and navigating the site is good however. Making purchases also can be a hassle in the iOS app. When you hit purchase it takes a long time and again sometimes it times out. The online experience is a little better for purchases.
Response from Helidirect LLC
Dec 14, 2017
Gregory - thank you for your feedback! We are actually developing a new app, so rest assured any issues you may be experiencing will be rectified soon. However, the app actually works quite well - you may have encountered an issue relating to some site errors. Regardless, we are making many upcoming changes for the better!
bryan c.
Verified Buyer
Help direct is my go to place for quadcopter/fpv gear. Prices are always great and shipping is super quick!
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