Tim P
Verified Buyer
May 29, 2018
I handed Matt a challenging task to find award seats for four passengers at the same time. His efforts were outstanding and all travellers are very happy with the award seats he located for us. The time he saved us by not having to search for award seats ourselves makes this service great value. Five stars!!
Chris V
Verified Buyer
May 06, 2018
Preparation is the key. I had pencilled out my itinerary noting my flexibility in times and locations well before the booking. The feedback from Matt allowed me to look at other possibilities such that we had an action planned formulated if some of the preferred flights did not mesh in with our dates. Two options were provided and we went with the one that suited us best.
Suffice to say, taking Matts advice was key in me making 99.9% of our flights in the one hit. I just followed Matts script when making the booking and ( after considerable time on the phone) it was done!
Having done a points booking myself a couple of years ago, I can definitely say using Frequent Flyers Solutions is the better option. Highly recommended! Thanks Matt
Suffice to say, taking Matts advice was key in me making 99.9% of our flights in the one hit. I just followed Matts script when making the booking and ( after considerable time on the phone) it was done!
Having done a points booking myself a couple of years ago, I can definitely say using Frequent Flyers Solutions is the better option. Highly recommended! Thanks Matt
Leo R
Verified Buyer
Louise C
Verified Buyer
Apr 13, 2018
Dealing with airlines is frustrating at the best of times, but even more difficult when booking multi city flights with different airlines using points. I was delighted when I came across this service. James was very helpful and knowledgable, offering me several flight options and clear instructions on how to book flights with the airline. The service provides really good value for money and I would definitely recommend it.
Caroline B
Verified Buyer
Mar 31, 2018
Fantastic prompt service, very friendly and easy to communicate with. Simple instructions and flights well set out so can book with ease. First time booking award flights and it was definitely worth the money as it took the hard work out of finding appropriate flights and booking. Many thanks!!!
John G
Verified Buyer
Mar 23, 2018
What a wonderful inexpensive experience. trying to use Virgin Velocity on overseas flights seemed hopeless cause & when we got to 650000 I remember when I used to fly a lot with Singapore & started to loose them from non use. I thought it time to liquidate before Virgin started the same caper.
I was good @ planning when travelling the globe extensively but using these points was a daunting task until I discovered Frequent Flyer Solutions.
James gave us 3 options 1 flying BNE MUC return all Premium Economy 2 flying two different Star Alliance carriers all the way business & 3 flying OOL-SIN-MUC with Scoot & SIA paying for Scoot business & rest Premium Economy.
We went with option dumped enough Virgin Velocity points into Kris Flyer paid the taxes. James' calculations were spot on.
Kris Flyer on the phone would not have been able to offer the option 2 without lots of prodding but when given the correct dates & flight numbers all came together.
We could not be more happy to recommend these guys to anyone. Bravo James.
I was good @ planning when travelling the globe extensively but using these points was a daunting task until I discovered Frequent Flyer Solutions.
James gave us 3 options 1 flying BNE MUC return all Premium Economy 2 flying two different Star Alliance carriers all the way business & 3 flying OOL-SIN-MUC with Scoot & SIA paying for Scoot business & rest Premium Economy.
We went with option dumped enough Virgin Velocity points into Kris Flyer paid the taxes. James' calculations were spot on.
Kris Flyer on the phone would not have been able to offer the option 2 without lots of prodding but when given the correct dates & flight numbers all came together.
We could not be more happy to recommend these guys to anyone. Bravo James.
Adina T
Verified Buyer
Feb 13, 2018
Thank you SO MUCH for your help with redeeming 2 return business class trips on *A! I had the points and a little bit of knowledge from browsing the forum every now and then, but I was lacking the confidence to go ahead and do it myself. This service was absolutely fantastic and great value to me. It took a lot of pressure off me and I can now focus on organising the rest of the trip. I will definitely be referring you to friends and family. Keep up the great work!
Gerhard B
Verified Buyer
Feb 13, 2018
Fantastic job done by Matt & team. I loved the planning & flights recommended & documentation details that came with the booking (the documentation may be too much for some who just want flights), but people using this service love this type of detail - they even suggested a different business class seat as the plane is not the right type on that day - amazing. Qantas sales said one sector of the 15 was not available, but I asked them to check again & "oh it is there". Then after one cancellation & 5 hours round around from Qantas, Matt gave me a reasonable alternative in 10 minutes (and that was non-billable follow-up) - even better service. I have already told all my friends that for any complicated flight itinerary - use this option...
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