Frequent Flyer Solutions
4.9 From 1 to 5
58 Reviews
Overall Ratings
5 Stars
53
4 Stars
3
3 Stars
1
2 Stars
1
1 Star
0
  • 58 Reviews
  • 10 / 10 Recommend
  • 9.8 / 10 TrustScore
Jul 03, 2018
A wonderful service, from people who really know an amazing amount about flights on many world airlines and which of the best flights to choose. It is all presented with good alternatives.
Jul 02, 2018
Wellthoughtoutoptionsanddeliveredinaexvcellenttime
Jul 02, 2018
Matt was exceptionally helpful. He’s a fountain of knowledge! We used the service in a slightly unusual way - preparing a strategy to most efficiently and cost effectively accumulate and redeem points for premium travel to and from Europe next year.

Matt’s advice was extremely helpful. We have put it into practice and are delighted with the outcome.

Thanks very much Matt 😀
Jun 11, 2018
James was incredibly helpful! The only reason I chose 4 stars was because when I booked (5mins after receiving my final itinerary, I discovered seats were no longer available and I had to choose economy for another segment of the flight. It was a bit frustrating and I was shocked that in 5mins the seats disappeared. But in any case, I wouldn’t hesitate to use FFA again. I’m so grateful!
Jun 05, 2018
What a wonderful service. I had spent days trying to navigate the booking systems of multiple airlines trying to find flights for the Singapore Air Round the World trip and not really able to put it all together. Frequent Flyer Solutions put it all together for me & all I had to do was send it through to Singapore Air. It still took a little bit of adjusting to finally get required destinations but I don’t think this trip would be a reality if I had not found Award Flight Assist service.
May 29, 2018
I handed Matt a challenging task to find award seats for four passengers at the same time. His efforts were outstanding and all travellers are very happy with the award seats he located for us. The time he saved us by not having to search for award seats ourselves makes this service great value. Five stars!!
May 26, 2018
Quick, accurate, authoritative, good value.
May 25, 2018
Excellent.
May 06, 2018
Preparation is the key. I had pencilled out my itinerary noting my flexibility in times and locations well before the booking. The feedback from Matt allowed me to look at other possibilities such that we had an action planned formulated if some of the preferred flights did not mesh in with our dates. Two options were provided and we went with the one that suited us best.
Suffice to say, taking Matts advice was key in me making 99.9% of our flights in the one hit. I just followed Matts script when making the booking and ( after considerable time on the phone) it was done!
Having done a points booking myself a couple of years ago, I can definitely say using Frequent Flyers Solutions is the better option. Highly recommended! Thanks Matt
Apr 15, 2018
My experience with Frequent Flyer Solutions was very positive. Matt promptly and expertly found flights for me, and sorted out my subsequent questions. I would not hesitate to use Frequent Flyer Solutions again in the future. (I have ticked 10 below but it does not seem to work)
Apr 15, 2018
Tremendously helpful, attentive, proactive and highly recommend!
Apr 13, 2018
Dealing with airlines is frustrating at the best of times, but even more difficult when booking multi city flights with different airlines using points. I was delighted when I came across this service. James was very helpful and knowledgable, offering me several flight options and clear instructions on how to book flights with the airline. The service provides really good value for money and I would definitely recommend it.
Apr 02, 2018
Excellent communication and service. Money well spent. Thanks James
Mar 31, 2018
A great experience with Frequent Flyer Solutions. Matt went above and beyond to help secure reward tickets for our group of 5 at fairly short notice and for travel within school holidays. Highly recommended.
Mar 31, 2018
Fantastic prompt service, very friendly and easy to communicate with. Simple instructions and flights well set out so can book with ease. First time booking award flights and it was definitely worth the money as it took the hard work out of finding appropriate flights and booking. Many thanks!!!
Mar 23, 2018
What a wonderful inexpensive experience. trying to use Virgin Velocity on overseas flights seemed hopeless cause & when we got to 650000 I remember when I used to fly a lot with Singapore & started to loose them from non use. I thought it time to liquidate before Virgin started the same caper.
I was good @ planning when travelling the globe extensively but using these points was a daunting task until I discovered Frequent Flyer Solutions.
James gave us 3 options 1 flying BNE MUC return all Premium Economy 2 flying two different Star Alliance carriers all the way business & 3 flying OOL-SIN-MUC with Scoot & SIA paying for Scoot business & rest Premium Economy.
We went with option dumped enough Virgin Velocity points into Kris Flyer paid the taxes. James' calculations were spot on.
Kris Flyer on the phone would not have been able to offer the option 2 without lots of prodding but when given the correct dates & flight numbers all came together.
We could not be more happy to recommend these guys to anyone. Bravo James.
Mar 15, 2018
Fantastic service could not be better!!
Mar 10, 2018
Excellent advice, but I could have easily arrived at the solution myself, given five minutes. I’ll use this again when I plan far more complicated journeys.
Mar 05, 2018
I paid my money and they did exactly as they said they would. Excellent, prompt and helpful service.
Feb 28, 2018
Great prompt service. I would never have been able to work out the routes Award Flight Assist did.
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