From 1
to 5
224
Reviews
Reviews
224
Recommend
8 / 10
TrustScore
8.28 / 10
Verified Buyer
Not great. Missing heaps of organisations but better than no help at all.
Response from Easy Name Change
Aug 07, 2023
I'm sorry to learn that our kit did not meet your needs. We'd love to know what organisations are missing so we could add them in? We can also provide a refund to any value you are seeking, in accordance with our refund policy. Please just contact customer service.
Verified Buyer
This was so handy - thank you so much!
Response from Easy Name Change
Aug 07, 2023
Thanks for your review!
Taylor
Verified Buyer
Made my life SO much easier. Gen and the team were great, everything had a fast turn around and it was super easy to get in touch if I had any questions or concerns. Would absolutely recommend getting the full kit.
Response from Easy Name Change
Aug 07, 2023
Thanks heaps for your glowing review Taylor!
Verified Buyer
I never even used mine sadly. I’m a busy mum of 3, it sat there unopened and the size of it and amount of instructions overwhelmed me. I ended up doing all the face to face in a day- so I shouldn’t have spent my money. Great in theory with people who have time and headspace to sit down and make sense of it
Response from Easy Name Change
Apr 17, 2023
Thank you for your review! I'm sorry to hear you found the information overwhelming. Sadly, there's just a lot of instructions and paperwork that goes with changing names. I wish we could have somehow simplified it for you. We don't like customers to be unhappy for any reason, so please contact us if you would like a refund to any value of your choice (in accordance with our refund policy.)
Verified Buyer
Made the name change so easy.
Response from Easy Name Change
Apr 17, 2023
Thanks so much for your review!
Verified Buyer
Made changing my name so much easier having all info and documents together rather than running around trying to do and find everything. Was quick and great communication
Response from Easy Name Change
Apr 17, 2023
Pleased we could speed up your name change and save time and hassle!
Marta
Excellent phone manner and very helpful, went above and beyond to help
Response from Easy Name Change
Apr 17, 2023
Thanks for buying our certified kit and thank you for your feedback!
Janos T
Verified Buyer
Great easy and friendly to use
Response from Easy Name Change
Apr 17, 2023
Thanks for your feedback!
Sophie B
Verified Buyer
Made the process sooo easy!!
Response from Easy Name Change
Apr 17, 2023
Hey, that's what we are all about! Thank you!!
Kerstin S
This service has saved me money in paying for unnecessary documentation when provided incorrect information by the passport office. They were also incredibly responsive to all questions and customer service and value for money was outstanding. Thank you.
Response from Easy Name Change
Apr 17, 2023
After 15 years of name change we often know more than the staff that are handling your paperwork! So glad we could save you the totally avoidable hassle of replacing your citizenship certificate
chloe
Verified Buyer
Very helpful
Response from Easy Name Change
Apr 17, 2023
Thanks!
Verified Buyer
Disappointed to see the poor quality of copies. Pages are cut off at the top (can’t see all writing), and there is a big black/grey streak running along all pages. For the price to have things done for you and meant to save time, there is still a lot of work to do (I should have paid for the cheaper email only option, as most places are via email anyway). Not worth it with the poor quality of printing.
Verified Buyer
It took a while to get to me over the xmas/new year period but they definitely take the hard work away from you with this process!
Would recommend if you're looking to avoid the headache of legal name changes!
Would recommend if you're looking to avoid the headache of legal name changes!
Response from Easy Name Change
Jan 24, 2023
Delighted we can help, and thanks so much for your review!
Verified Buyer
Wonderful service with my recent name change!
Super happy!
Super happy!
Response from Easy Name Change
Jan 24, 2023
Yay! I'm pleased we could make this easier and and such a positive experience for you.
Verified Buyer
Thank you so much! I found the idea of changing my name quite overwhelming but you really made it a breeze.
Response from Easy Name Change
Jan 24, 2023
Sometimes it's hard to know where to start with such a massive task! So glad could step you through the process and make it much more simple.
Verified Buyer
I didn’t use this for any of my name change. Everything was done online via forms or at a front desk to sign paperwork
Verified Buyer
Great kit customer service was very helpful. Highly recommend
Response from Easy Name Change
Dec 12, 2022
Thank you so much for your feedback!
Jo H
Verified Buyer
Still awaiting the kit
Verified Buyer
The most brilliant money I’ve spent saving me thousands of hours of running around. Amazing !
Response from Easy Name Change
Dec 12, 2022
So happy to hear we've saved you a bucket load of time on boring administration!
Verified Buyer
I have it thank you
Response from Easy Name Change
Dec 12, 2022
You purchased the certified kit and I don't believe we had the chance to receive your return documents and forms at the time you left this review. I hope your experience in the end was 5 star!
About Easy Name Change
Easy Name Change is quite possibly the world's best name change service. We operate in the USA, Canada, Australia and the UK. Launched in 2008, we've helped over 1 million people worldwide change names.
No matter if you're changing names from marriage, divorce or legally, our service guarantees to save you WEEKS of time wasted on research and paperwork. We're so sure it's the best service available and will save you hours that we offer a clear, no-surprises moneyback guarantee!
Receive ready-to-send letters, forms and emails plus fully researched company instructions! Simply attach your proof of name change, sign and send!
Visit Website
Easy Name Change is a Verified Merchant
Questions? Contact Us
askme@easynamechange.com
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