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4.4 / 5
  • 223Reviews
  • 9 / 10Recommend
  • 8.89 / 10 TrustScore

Jarrod A.

Verified Buyer

May 09, 2016

I understand that things happen and issues occur, however, how you respond to such issues out weighs the issue it self. For 10 days my order status said "awaiting fulfillment" none of the products I ordered showed out of stock or on back order. I sent a request to cancel my order, to which I received an auto response to and for 3 more days I heard nothing. I contacted Jason directly and received a response in a very timely manor. The next day I received a refund for my canceled order. I believe the products you sell are of great quality and your prices are very fare. The fact that for 13 days after I placed my order and my payment was processed and my order status was still awaiting fulfillment is the deciding factor on give you three stars. 7 days after my payment was processed and my status still showed awaiting fulfillment on an order of parts that said to be in stock should had raised a red flag and prompted someone to contact me at the very least saying they're swamped and they apologize and are working on getting my order out to me as quickly as possible....That right there would have stoped me from canceling my order on day 10 of my order showing awaiting fulfillment.... That would have given you all 5 stars. I do plan on placing another order in the near future though.

Daniel Settari

Verified Buyer

May 05, 2016

I am from Austria. I really really want stuff from u. But i dint now how it is with the duty and the tax. And i didnt find where to buy in europe

René

Verified Buyer

May 02, 2016

I have ordered a VESC, did nog receive the VESC yet . The support by Mail is going smooth. Lots of information and help is given. The site looks professional with enough information about the products.

Evan

Verified Buyer

Apr 30, 2016

Haven't got any parts from enertion but can tell the passion and attitude from you guys are for real..... Keep rocking!

Ryan N.

Verified Buyer

Apr 20, 2016

I had a question and I got a answer to my question within minutes.

Bobby A.

Verified Buyer

Apr 18, 2016

great service and help

Aksel N.

Verified Buyer

Apr 09, 2016

Enertion is the best place to for DIY Boards

Zarik a.

Verified Buyer

Apr 08, 2016

They replied fast, and answered my question

Jean P.

Verified Buyer

Apr 08, 2016

Nice and friendly service. I'm happy with the support.

Damien

Verified Buyer

Apr 06, 2016

Excellent and fast customer service !!!

Evan

Verified Buyer

Mar 24, 2016

Haven't purchased any products from you, but can tell by your website and forum clearly you guys are serious about this industry which is awesome. Keep rolling! And please I need the new battery, come up quicker plz plz!!

Abdul B.

Verified Buyer

Mar 22, 2016

the website layout is amazing and really user friendly. The only concern I have is the stick update. When I ordered an product I had no idea it was out of stock, I emailed you after a few days to get a response so saying that it would be a lot more satisfying if the website stock count was updated as to a unknowing customer it could feel confusing , hope that helps improve your service

Francesco C.

Verified Buyer

Mar 21, 2016

Awesome products and support!

Andrei B.

Verified Buyer

Mar 16, 2016

I had some questions about the products that are being sold online. I first send a message on the Facebook group thinking that it will go faster. A week after i still had no answer. I have also tried contacting via online shop…and it also took about 4 days until i got an answer which was very helpful and did solve my problem very fast. to sum it up: do not expect a fast reply

Luke w.

Verified Buyer

Mar 12, 2016

You email reply really covers everything I needed to know

Jacob

Verified Buyer

Mar 12, 2016

Great guys working here. Trying to decide if I'm going to buy the dual raptor and the service has been nothing but amazing. They are respectful and willing to address any problems one may have. Because of this, I may just have to buy it!

Lucas M.

Verified Buyer

Mar 09, 2016

Informative but not accomadating

Danny B.

Verified Buyer

Mar 08, 2016

Hey there, so far I have no Product from you. But I am promoting your Boards on my websiste www.amped-boards.com. My review: You Homepage is showing all details that are required to compare it to other boards, also your Videos section is great. I have had a question that I have send by email and I had a really fast Feedback from you - so this os excellent so far. (Other Manufacturers have not replied back even after reminding them. Some reply back but do not give me honest answers. Continue look you do! Rgds Danny Bryant amped-boards.com

Paul M.

Verified Buyer

Dec 04, 2015

I was amazed it only took three days to arrive on my doorstep from ordering. And the shipping was free. Great service.

ADRIENNE C.

Verified Buyer

Nov 16, 2015

I am buying for my nephew so I KNEW nothing! I was directed to your Enertion motor via Instructables. Now I feel as if I could build an electric board myself...and I am old! The descriptions are clear, the directions seem very direct...I think my nephew will have an excellent board after he completes the build. Thanks for the quick response on send time. Everything in regard to this company and their service shows that they recognize the value of what they sell and back it up every step of the way. I really appreciate a company which fully supports their merchandise while offering great customer service. Thank you!