trustspot logo
4.3 / 5
  • 215Reviews
  • 9 / 10Recommend
  • 8.69 / 10 TrustScore

Sherwin Bongayan

Verified Buyer

Jan 21, 2019

Keep up the good work. I don’t have any bad comment

Q Munoz

Verified Buyer

Jan 20, 2019

We ordered our boards over a year ago. There has been no communication for why it has taken that long to receive them. We have had to go out on our own to get any answers or just get updates on our orders. Enertion has not been proactive about communicating. Any information we know had been because we searched for it. I have heard from a friend about the update program. I didn't even know the update was an option. Even with opting in to wait for the update there has not been any commutation about time expectations or compensation for waiting this long to even get the boards. If it wasn't for the restocking fee I would have cancelled all 6 of my orders. In the end... Communication is where the problem is. Just look at all the comments on your website. They are months to up to a year old. No updates no communication. I don't care if this is the best board in existence, the time lost and experience in waiting for them would make me never want to recommend Enertion to anyone I know. I have a group of friends that I convinced to sell their boosted boards to get the Raptor and now they all look at me like I'm an idiot for talking them out of a board that they have been waiting for almost a year to get. I have Zero to show for the time I have given to Enertion to wait for the boards.

Eduardo Grifo

Verified Buyer

Jan 16, 2019

Still did not try it

Linford Choo

Verified Buyer

Jan 13, 2019

A+ the support and speed is amazing.

Adrian Herron

Verified Buyer

Jan 13, 2019

love my purchase

Lorenzo Leva

Verified Buyer

Jan 06, 2019

I had a really bad experience this time with enertion. A lot go things got wrong: 1) this order took again an eternity to arrive what was not such a big problem because its reasonable. 2) For not clarifying well on the website and because when I purchase the off road weals it was the only pair listed I both 3 Pais of weals for the back weals. So they are useless for me because buying another pair of front weals and pay shipping is just to much for me (Im a student and I already had to reach pretty deep into my wallet to be able to buy the board) 3) And what angers me most: I bought them with my coupons (300$) that I received because my board was late. I intentionally spend only 60$ of them for the weals to not overload you with order knowing that you just stared and don’t be a big pain in the ass for you. I had the intension to spent them on parts to fix the board in case it would break or new weeks if needed. But I found out that for some little line written somewhere the coupons you can spend them only in one go. You should say something like this when you give the coupons to someone clearly. I know that the fault is not only yours but I feel treated unfair because I showed a lot of patient in the last year spending over 1k $ on a board for which o had to wait one year. What paid off. Your board is amaizing but after this all this story I’m really at the point where if my board brakes I wold thing 3/4 times if I buy a new Raptor or from a Boosted. You make a greate Product and I know your are small and a new business and you have to figure out a lot of thing but you can do such dig moves like giving coupons out that can be used only once. When your product is a product used by students and where the parts already cost a hell lot. You should become like apple with a grate product and a really good customer support.

Mikael Kivi

Verified Buyer

Dec 31, 2018


Jean-Michel MOUSSEAU

Verified Buyer

Dec 26, 2018

Good product

Pierre Taddeo

Verified Buyer

Dec 22, 2018

Bonjour Après tout les commentaires négatifs que j’ai lu par appart à enertion et les délais de livraison je suis impressionné d’avoir reçu mes roues après 1 mois...merci Par contre j’ai commandé ces roues le lendemain de ma commande pour mon raptor 2.1 car je n’avais pas vu la section des accessoires. J’ai communiqué avec vous pour corriger ma commande pour que mes 2 achats soit livré en même temp et pour épargner sur le shipping se qui m’a ete refusé! Sinon les pneus sont à la hauteur de mes attentes et j’espère que mon commentaire retardera pas la livraison de mon raptor. ;) Cheer! Ask google to read it in English or if you guys didn’t understand nothing

Alexis Loupia

Verified Buyer

Dec 21, 2018

Missing iten in the box

Scott Fender

Verified Buyer

Dec 12, 2018

Shipping was delayed half a dozen times. Received a defective product. Still haven't gotten my 100 mm crossover order. Placed order for replacement battery two weeks ago and it hasn't shipped yet. It has been a terrible experience. Not one single thing has gone right.

Jack Silberman

Verified Buyer

Dec 09, 2018

The deal was good. I got the parts on sale. I asked to combine two orders to save on shipping, it was not allowed. Delay in communication with customer(me) and shipping was slow. I had to contact the customer service few times to get an update on the shipping status. I can report back once I try the parts.

Artyom Zinchenko

Verified Buyer

Dec 08, 2018

unbelievable shipping in 3 days to Ukraine

Timon Höbert

Verified Buyer

Nov 30, 2018

Great products - Great service!

Joe Flemke

Verified Buyer

Oct 21, 2018

I waited 10 months for my board, and I can say that it was worth it. Excellent all around! Super FAST, super quiet and smooth. I love Enertion's (24/7) online support, as I can ask questions regarding the use of the ESC app and changing the default configuration. How many electric skateboard companies have 24/7 support and have a YouTube series dedicated to showing you vulnerabilities... - they're open, honest, and real.? Looking forward to seeing Enertion thrive in the future as they're catching up on production, and continuing to put their customers first!

Matthew Gray

Verified Buyer

Oct 14, 2018

found this place on recommendation of a friend .. you guys have great stuff

Jon Hordeyczuk

Verified Buyer

Oct 14, 2018

Excellent service and pricing

Randy Childs

Verified Buyer

Oct 09, 2018

A+ quality service and website was easy to navigate

Sean Coleman

Verified Buyer

Oct 08, 2018

Excellent store, good prices!

Simon Berger-Perrin

Verified Buyer

Oct 06, 2018

Delivery was planned “after end of Mars” when I ordered. Now 7 months later I got an email with a shipment label over 10 days ago but still no shipping and trace of the package. Still waiting for my board.