TrustSpot is an user generated content marketing platform that helps businesses collect reviews from their customers after a purchase or service has been completed.
Only customers who have made a real transaction are offered to leave a review. If the customer accepts, they rate the business on a scale from 1-5 stars, provide a text description, then enter a recommendation score which gauges on a scale from 1-10 of how likely they are to recommend the company to friends, co-workers, or family. These reviews give the company honest feedback so they can make improvements to their business processes, as well as inform potential future customers on how well the company operates
Review integrity is our #1 goal. Negative reviews are never deleted, and each review is moderated manually by our compliance team to ensure 100% authenticity. Only real, paying customers can leave reviews. Many review sites allow any random person to come on and leave a review, which corrupts the integrity of the system. We do things differently, and our approach to transaction based reviews makes us the #1 most trusted source for e-commerce and merchant reviews.
If you have a concern about one of our customers, you can contact us directly at: firstname.lastname@example.org