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Free plan includes
All of these features:Review Collection
- Collect Company Reviews
- Automated Review Collection
- In-Email Review Form
- One-time Reviews Import
- Manual Review Requests
- eCommerce Plugins
On-Site Display
- Dedicated Reviews Page
- On-Site Trust Seals
- Mobile Friendly
Marketing
- Manual Social Sharing
- Recommendation Score
Content Management
- Reviews Dashboard
- New Review Notifications
- Flag Reviews
Services & Support
- Live Chat & Email
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Startup plan includes
Everything in Free and:Review Collection
- Smart Review Reminders
On-Site Display
- On-Site Trust Badges
- On-Site Trust Page
- Google Rich Snippets
Marketing
- Coupons (Static & Dynamic)
Customer Retention
- Thank you Email
Content Management
- Profanity Filter
- Restricted Email List
Services & Support
- Priority Email & Phone
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Growth plan includes
Everything in Startup and:Review Collection
- Collect Product Reviews
- Email Customization
Product Reviews
- Product Review Widget
- Inline SEO
- Product Review Carousel
On-Site Display
Content Management
- Auto-Publish Product Reviews
- Product Groups
- Product Blacklist
- Live Moderation
Services & Support
- Live Onboarding
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Premium plan includes
Everything in Growth and:Product Reviews
- Product Review Tab
- Product Widget Customization
Visual Marketing
- Collect Photos with Reviews
- Photos Carousel
- Photos Gallery
- Instagram Curation
On-Site Display
- On-Site Trust Tab
- On-Site Trust Blocks
- Display API
Marketing
- Google Shopping PLA
- Email Upsells
- Facebook Reviews Tab
Customer Retention
- Respond to Reviews
- Advanced Email Statistics & Insights
Services & Support
- eCommerce Plugin Installation
- Employee Access
- Unlimited Review Imports
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Ultimate plan includes
Everything in Premium and:Product Reviews
- Community Q&A
- Custom Review Forms
- Review Syndication
- SMS Reviews (coming soon)
On-Site Display
- Custom API Integration
Customer Retention
- Review Maps (coming soon)
Content Management
- Multi-Account Access
- Human Moderation
Services & Support
- Dedicated Success Manager
- Design & eCommerce Consulting
- Full Service Onboarding
Frequently Asked Questions
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Is TrustSpot for Company or Product reviews?
Both! We offer product level reviews, company level reviews, or both at once. If you want to collect both, you can easily configure the percentage of customers who will receive product review requests versus company review requests.
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What eCommerce carts are supported?
We currently support: Shopify, BigCommerce, Magento 1 & 2, WooCommerce, Volusion, Prestashop, OpenCart 2, Web Shop Manager and Neto. API access is also available for custom sites.
If you're using a different platform, please let us know so we can look into building an integration.
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How can I learn more about TrustSpot?
The best way to learn more about TrustSpot is by requesting a demo. This way one of our team members can walk you through every feature we offer and answer any questions you have. We can do same day demos as well to help with your busy schedule.
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Can I invite past customers to review us?
Yes! TrustSpot allows you to easily invite past customers to review your business, for both Company and Product Reviews. Simply upload a CSV file with your customer's information and TrustSpot will send them a review request.
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Can I import my Existing Reviews?
Yes! We can easily import in all of your past reviews so you're not losing anything when moving to TrustSpot.
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Can I upgrade my plan?
Yes! Since TrustSpot's pricing is month to month, you can easily upgrade or downgrade your plan at any time.
Not sure which plan is right for you?
One of our team members can easily walk you through everything we offer,
and help to answer any questions you have along the way.