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Growth plan includes
All of these features:Content Generation
- Product & Company Reviews
- Smart Reminders
- Email Design Customization
On-Site Display
Marketing
- Coupons
- Google Rich Snippets
Content Management
- Customer Location
- Product Groups
- Product & Email Blacklist
Services & Support
- Import existing reviews
- Invite Past Customers
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Premium plan includes
Everything in Growth and:Visual Marketing
- Collect Photos with Reviews
- Instagram Curation
- Photo Carousel & Gallery
On-Site Display
- Review Tab
- Widget Design Customization
- Review Blocks
Marketing
- Google Shopping PLA
- Email Upsells
- Facebook Tab
Customer Retention
- Respond to Reviews
- Email Analytics
Services & Support
- eCommerce Implementation
- Employee Access
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Ultimate plan includes
Everything in Premium and:Content Generation
- Community Q&A
- Custom Review Forms
- Collect Videos with Reviews
On-Site Display
- Widget CSS Editor
- API Access
Content Management
- Multi Account Access
Analytics
- Review Maps
- Visual Insights
Services & Support
- Full Service Onboarding
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Enterprise plan includes
Everything in Ultimate and:Content Generation
- SMS Reviews (coming soon)
- Custom Sender Domain
Experience Surveys (coming soon)
- Email, Web, Link and SMS
- 10 Question Types
- Conditional & Skip Logic
- Net Promoter Score ®
Analytics
- Customer Vision Insights
- NPS Insights (coming soon)
Content Management
- Review Syndication
- Human Moderation
Services & Support
- Dedicated Account Manager
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Custom Built Review
Solutions for your businessCustom Development
Our team will review your unique business needs and build a custom review solution that works great for your project.
Managed Services
Leverage our expertise to handle all aspects of your program including maintenance, hosting, moderation, and support. All services are backed by an 99.9% uptime SLA.
Creative Services
Our creative team will utilize your branding to design a unique experience for your company.
Ongoing Support
Access to dedicated Engineering, Design and Product resources after project launch for new updates.
Easy Integration into leading eCommerce & Marketing platforms
Frequently Asked Questions
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Is TrustSpot for Product or Company reviews?
Both! We offer product level reviews, company level reviews, or both at once. If you want to collect both, you can easily configure the percentage of customers who will receive product review requests versus company review requests.
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What eCommerce carts are supported?
We currently support: Shopify, Shopify Plus, BigCommerce, Magento 1 & 2, WooCommerce, Volusion, 3DCart, Prestashop, OpenCart 2, Web Shop Manager and Neto. API access is also available for custom sites.
If you're using a different platform, please let us know so we can look into building an integration. -
Can I import my Existing Reviews?
Yes! We can easily import in all of your past reviews so you're not losing anything when moving to TrustSpot.
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Can I invite past customers to review us?
Yes! TrustSpot allows you to easily invite past customers to review your business, for both Product and Company Reviews. Simply upload a CSV file with your customer's information and TrustSpot will send them a review request.
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How can I learn more about TrustSpot?
The best way to learn more about TrustSpot is by requesting a demo. This way one of our team members can walk you through every feature we offer and answer any questions you have. We can do same day demos as well to help with your busy schedule.
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Can I upgrade my plan?
Yes! Since TrustSpot's pricing is month to month, you can easily upgrade or downgrade your plan at any time.
Not sure which plan is right for you?
One of our team members can easily walk you through everything we offer,
and help to answer any questions you have along the way.